Shipping Policy

Last updated: June 2026

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You'll receive a shipping confirmation email with tracking as soon as your order ships from the supplier or fulfillment partner.

Domestic (US) shipping

We ship to all 50 US states. Standard delivery typically takes 3–7 business days after processing, depending on your location and the carrier's network.

Standard US shipping is $7.95 for orders under $100. Free standard US shipping is available on orders of $100 or more.

Some items may ship separately depending on the supplier or fulfillment location. Tracking information will be emailed as each package ships. You will not be charged extra shipping after checkout.

Tracking

Every order includes a tracking number. If you don't see it within 3 business days of placing your order, please check your spam folder or contact our support team.

Address accuracy

Please double-check your shipping address at checkout. We can't reroute packages once they've been handed off to the carrier.

Questions

For anything shipping-related, email support@pawtrail.shop.